Will T Mobile Waive The Restocking Fee If You Have No Service At Your House

Have you recently purchased a device from T-Mobile that you lot're looking to return? Well, T-Mobile has some requirements to take the phone dorsum. Most of the requirements are mutual sense. Information technology must be in skilful working order without damage, and you lot have to have the original box and everything inside of it. Information technology has to be in the two calendar week (14 days) return period.

They also ask yous to take the original receipt, but I've had success without it. The good people at that place have been able to pull up my social club and print some other re-create of the receipt for me. Not the biggest deal in the world, merely if you're walking into a store with a long line, they may not desire to take out the time to perform this special step for you lot.

If you follow these simple steps, there'due south a $50 restocking fee to return the device. If you paid anything out of pocket at the fourth dimension of buy, the $50 will be deducted from your refund. If you didn't pay annihilation upwards forepart, like on a Jump on Demand lease, you'll owe that $50. Tablets volition get hitting with a $75 restocking fee instead of the $50 fee on phones, then proceed that in mind if you've picked upward a cellular enabled tablet from T-Mobile.

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Now, here's where some may run into a problem. If you're like me and have multiple devices on multiple lines, y'all Accept to have the sim card for the line you lot're returning a phone on. Here'south an case:

I recently picked up an LG V10 after Josh Noriega's splendid review of the device. I definitely wanted to play with it for a few weeks and feel listening to HiFi music through Tidal with it. I'm not quite an audiophile, but I do appreciate high quality audio and the dedicated HiFi DAC in the V10 was a major selling point.

I have Spring on Need set up on my married woman'due south line since at the time of purchase I was leasing an iPhone on my line. When I went to render the V10 today, in which I met all requirements I talked about above, I was asked for the sim card for the line so they could verify the render.

I'm not going to prevarication, I was a bit floored. No ane has always mentioned that I would need the sim carte for that line. The T-Mobile employee at fourth dimension of buy went out of his way to permit me know that if I returned the phone, which I had mentioned I might, that I'd need the box, accessories and the receipt. Nowhere on T-Mobile's own "Return Policy" website does information technology land this.

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As a logical person, I can empathise why this sim carte policy isn't the first thing they tell me when I get ready to get out the shop with my phone. It'southward going to be a very rare case, but this is listed NOWHERE. T-Mobile is very aware that there of those of the states that swap phones a lot which is why they have the Jump on Demand plan. Letting usa in on this obviously make new requirement, especially when things are explicitly laid out like they were in my state of affairs, isn't the craziest of ideas.

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